Terms and Conditions

Last Updated: June 2026

1. Acceptance of Terms

By accessing this website or engaging Buddy Mail Advertising (“Buddy Mail,” “we,” “us,” or “our”) for services, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please discontinue use of our website and services.

2. Services

Buddy Mail Advertising provides direct mail marketing services, mailing list acquisition, print production coordination, postage management, marketing consultation, digital marketing support, creative services, data processing, and related advertising services.

Services are subject to availability and may be modified, suspended, or discontinued at our discretion.

3. Client Responsibilities

Clients agree to:

Provide accurate and complete information necessary for campaign execution.
Review and approve all proofs, artwork, mailing lists, data files, and campaign details prior to production.
Ensure all submitted materials comply with applicable laws and regulations.
Maintain ownership or proper licensing rights for all content, trademarks, logos, images, and intellectual property supplied to Buddy Mail Advertising.
Obtain all required permissions and consents for marketing activities.

Buddy Mail Advertising shall not be responsible for errors, delays, compliance violations, or additional costs resulting from inaccurate information, incomplete submissions, or delayed approvals.

4. Quotes, Orders, and Payment

All estimates and proposals are subject to change unless otherwise stated in writing.

Production, mailing, or advertising services may require deposits or full payment before work begins.

Invoices are due according to the terms stated on the invoice. Overdue balances may incur interest charges, collection fees, and suspension of services.

The client remains responsible for all production, postage, media, platform, and third-party costs incurred on their behalf.

5. Mailing Lists and Data Usage

Buddy Mail Advertising may provide mailing lists, data services, demographic targeting, and audience segmentation.

Unless otherwise agreed in writing:

Mailing lists are licensed for one-time use only.
Lists may not be copied, sold, shared, transferred, or reused.
Data counts are estimates and may vary.
No guarantee is made regarding deliverability, accuracy, response rates, or campaign performance.

Clients agree to use all data in compliance with applicable privacy, consumer protection, and marketing laws.

6. Direct Mail Compliance

Clients are solely responsible for ensuring that their offers, advertisements, promotions, and marketing claims comply with all applicable federal, state, and local laws.

Buddy Mail Advertising reserves the right to reject any campaign that may violate legal, postal, advertising, or ethical standards.

Clients agree to indemnify Buddy Mail Advertising from any claims, fines, penalties, or damages resulting from campaign content provided by the client.

7. SMS Communications and Consent

Where applicable, Buddy Mail Advertising may offer SMS messaging services, notifications, marketing communications, or campaign management involving text messaging.

By providing your mobile phone number and opting in, you consent to receive text messages from Buddy Mail Advertising.

SMS Terms

Message frequency may vary.
Message and data rates may apply.
Consent is not a condition of purchase.
Users may opt out at any time by replying STOP.
Users may receive assistance by replying HELP or contacting us directly.

Buddy Mail Advertising does not guarantee message delivery and is not responsible for delays caused by mobile carriers or third-party service providers.

Client SMS Compliance

Clients utilizing SMS marketing services through Buddy Mail Advertising represent and warrant that they have obtained all required consumer consents and authorizations required under applicable laws, including but not limited to:

Telephone Consumer Protection Act (TCPA)
CAN-SPAM Act (where applicable)
State privacy regulations
Other applicable marketing communication laws

Clients assume full responsibility for compliance related to contact acquisition, consent collection, and message content.

8. Email Marketing Compliance

Clients using email marketing services are responsible for ensuring compliance with applicable laws, including the CAN-SPAM Act and related regulations.

Buddy Mail Advertising may refuse campaigns that appear deceptive, misleading, fraudulent, or otherwise non-compliant.

9. Production, Printing, and Delivery

Production schedules, mailing dates, and delivery estimates are approximate and may be affected by:

Client approval delays
Vendor production schedules
Material shortages
Postal processing times
Carrier delays
Weather events
Force majeure events

Buddy Mail Advertising shall not be liable for delays caused by printers, carriers, postal services, software providers, or other third parties.

10. No Guarantee of Results

Marketing outcomes depend on numerous variables beyond our control.

Buddy Mail Advertising does not guarantee:

Response rates
Lead volume
Website traffic
Conversion rates
Sales volume
Revenue increases
Return on investment
Search engine rankings
Advertising performance

Any examples, projections, forecasts, or estimates are provided for informational purposes only and should not be considered guarantees.

11. Intellectual Property

All website content, graphics, branding, designs, copy, logos, software, and materials created by Buddy Mail Advertising remain our intellectual property unless otherwise agreed in writing.

Clients retain ownership of materials they provide.

Upon full payment, clients receive the rights specifically outlined in their service agreement.

12. Confidentiality

Both parties agree to maintain the confidentiality of proprietary business information shared during the course of the business relationship.

Confidential information shall not be disclosed to third parties except as required by law or necessary to perform contracted services.

13. Website Use

Users agree not to:

Violate any laws or regulations.
Attempt unauthorized access to systems or networks.
Upload malicious code.
Interfere with website operations.
Scrape, harvest, or reproduce website content without permission.

We reserve the right to restrict access to any user who violates these terms.

14. Third-Party Providers

Buddy Mail Advertising utilizes third-party vendors, printers, mailing providers, advertising platforms, software services, data providers, and postal carriers.

We are not responsible for the actions, omissions, outages, errors, or policies of third-party providers.

15. Limitation of Liability

To the maximum extent permitted by law, Buddy Mail Advertising shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages.

This limitation applies regardless of the theory of liability and includes loss of profits, revenue, business opportunities, goodwill, or data.

Our total liability arising from any claim shall not exceed the total amount paid by the client for the specific services giving rise to the claim during the twelve (12) months preceding the event.

16. Indemnification

Clients agree to defend, indemnify, and hold harmless Buddy Mail Advertising, its owners, employees, contractors, affiliates, and agents from any claims, damages, liabilities, penalties, costs, and expenses, including reasonable attorney fees, arising from:

Client-provided content
Client marketing practices
Regulatory violations
Intellectual property claims
Privacy law violations
SMS or email compliance violations
Misrepresentations made by the client

17. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

18. Arbitration and Dispute Resolution

Any dispute arising from these Terms or the services provided by Buddy Mail Advertising shall first be submitted to good-faith mediation.

If mediation is unsuccessful, disputes shall be resolved through binding arbitration in the State of Utah under the rules of the American Arbitration Association.

Each party shall bear its own legal fees unless otherwise awarded by the arbitrator.

The parties waive any right to participate in class-action litigation or class-wide arbitration.

19. Governing Law

These Terms and Conditions shall be governed by and construed under the laws of the State of Utah without regard to conflict of law principles.

20. Force Majeure

Buddy Mail Advertising shall not be liable for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, labor disputes, government actions, internet outages, postal disruptions, pandemics, cyberattacks, utility failures, or acts of God.